TERMS & CONDITIONS

Your Commitment To Us, Our Commitment To You

PLEASE READ THE TERMS AND CONDITIONS OF THIS CONTRACT

These terms and conditions are entered into by and between Doc Fitness Lifestyle Ltd. hereinafter: (“Doc Fitness”) and You hereinafter: (“the Member”).

By completing payment you are confirming that you have read, understood and are agreeing to the terms & conditions and cancellation policies outlined below.

SERVICES

The membership entitles the usage of Doc Fitness facilities and the equipment & services available therein.

I understand my progress is dependent upon my effort, cooperation, consistency and adherence to the program both inside and outside of the training sessions themselves.

MEMBERSHIP

The membership is personal, and cannot be shared.

AGE LIMIT

The Member confirms that he/she is 18 years old or older. For persons 16 or 17 years old, exceptions are granted based on a written parental consent. Persons under 16 years of age must be supervised at all times.

HEALTH

The Member confirms that he/she does not suffer from health problems that would hinder exercise or prevent him/her from engaging in exercise, or that would be detrimental or adverse to the Member’s health, safety or physical condition if he/she did exercise.

In case of any doubt, the Member shall seek advice by a medical doctor who should confirm the ability to exercise. Doc Fitness shall have no obligation to perform a fitness assessment or similar testing to determine the Member’s physical condition. If an assessment is done at Doc Fitness, it is for the sole purpose of compiling comparative data in order to track the Member’s progress in a programme and not for diagnostic purposes.

LIABILITY

Each Member of Doc Fitness shall be liable for any property damage and/or personal injury caused by the Member on the Doc Fitness premises. It shall be the obligation of the Member to pay for any costs involved upon presentation of a statement thereof.

ASSUMPTION OF RISK, WAIVER & RELEASE OF LIABILITY

Exercise is inherently dangerous and may result in injury including, but not limited to sprains, strains, broken bones, tears, bruises, cuts, spinal injuries, psychological distress, and even death in extreme cases.

The client has the right to ask the trainer to explain the rationale behind the movement or activity to be performed as well as the right to refuse to execute the movement or activity.

The trainer nor the facility, gym staff, directors, interns, members, volunteers, the management company or anyone can be held responsible for any such injuries mentioned in (1) above.

Doc Fitness will use its best endeavours to ensure that all facilities, apparatus and equipment are maintained in working order but accepts no responsibility to the member for failure or breakdown of any equipment or apparatus, however, caused. 


You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability, express assumption of risk and indemnity agreement. You are aware and agree that by executing this waiver and release, you are giving up your right to bring a legal action or assert a claim against trainer for trainer’s negligence, or for any defective product used while receiving fitness training.

OPEN STORAGE FOR PERSONAL BELONGINGS

Open storage boxes are available for Members while working out in the facility. Each Member needs to empty the storage box when leaving the facility. Doc Fitness will empty storage boxes if the Member is not in the facility.

LOST PROPERTY OR THEFT

Doc Fitness does not take responsibility for loss or theft of any personal belongings. Any items left on Doc Fitness premises will be kept for a period of two weeks before being disposed of.

CODE OF CONDUCT

The Member shall respect the behavioural and operating principles of Doc Fitness, as laid out in our code of conduct.

SUSPENSION/TERMINATION OF MEMBERSHIP

If the Member behaves in a way that breaches the code of conduct membership can be suspended or terminated at management’s sole discretion.

ACCESS & SECURITY

Doc Fitness is open Monday to Friday between 6:00-1:30pm and 2:30pm-8:30pm, and Saturday from 7:00am – 13:00pm, with the exception of bank holidays and exceptional circumstances, when times may vary.

Classes are available according to times stated in the Doc Fitness booking system. I understand that opening times are subject to change and will vary from the regular schedule over holiday and Bank Holiday periods.

PAYMENT

The Member is responsible for the payment of the membership. This is true even if the amount is debited directly by Doc Fitness. Agreed price only applies if the Member pays according to the agreed conditions.

Annual subscription membership (paid fortnightly): the first fortnightly payment or pro-rata amount and any sign-up fee are paid at the point of this agreement. The following payments should be paid at the beginning of every second week. The member is responsible for all payments, also in the case of automatic debits by Doc Fitness.

If the payment is late the member will receive a reminder email from Doc Fitness and access may be suspended. The membership continues to run even if the access is suspended. If after 30 days the amount is still not paid, the Member is in violation of the contract and the total outstanding amount of the contract will be due. Doc Fitness may transfer the case to a debt collector, which will add additional fees.

SATISFACTION GUARANTEE

During 7 days from the start of the membership, the Member can cancel his membership free of charge, and will be reimbursed in full.

RENEWAL & CANCELLATION

1 - Annual Gym Membership 

If choosing annual membership, I understand that by completing payment and agreeing this contract I commit myself to 12 months (52 Weeks) membership, during which time it cannot be cancelled.

At the end of the contract period, the membership is automatically renewed on a monthly rolling basis unless the member sends a cancellation email to Doc Fitness. Cancellations are subject to a 30 day notice period - any payments within this 30 day period will be processed as normal and are non-refundable. The 30 day cancellation notice still must be given even if you intend to end your membership after the initial 12 month period.

Cancellation of a contract prior to the expiration of the minimum contracted term requires an early termination fee equal to 50% of the remainder the contract.

2 - Monthly Rolling Gym Membership 

If choosing monthly rolling membership, I understand that by completing payment and agreeing this contract I commit myself to a monthly rolling membership with an initial 3 month minimum commitment, followed by the membership rolling month to month thereafter.

I also understand any wish to cancel must be announced by sending an email to Doc Fitness & completing the necessary cancellation form. Cancellations are subject to a 30 day notice period - any payments within this 30 day period will be processed as normal and are non-refundable. The 30 day cancellation notice still must be given even if you intend to end your membership after the initial 3 month period.

3 - Online 1-1 Coaching Membership 

If choosing online coaching membership, I understand that by completing payment and agreeing this contract I commit myself to a minimum 3 month online membership. At the end of the contract period, the membership is automatically renewed on a monthly rolling basis unless the member sends a cancellation email to Doc Fitness.

Any wish to cancel must be announced by sending an email to Doc Fitness & completing the necessary cancellation form. Cancellations are subject to a 30 day notice period - any payments within this 30 day period will be processed as normal and are non-refundable.

Note: For all memberships, unused sessions DO NOT carry over from week to week or billing period to billing period.

Exceptional Cancellation

A cancellation is exceptionally granted if the Member moves more than ten miles away from any Doc Fitness facility, on presentation of an official document to prove change of address. It is also possible to cancel the membership due to medical reasons, upon presentation of a medical certificate.

PRICE CHANGES

Prices will increase in line with inflation, on an annual basis, on January 1st (or when communicated through email).

MEMBERSHIP PAUSES

It is not possible to pause memberships, except due to exceptional circumstances where it is medically impossible to use Doc Fitness services.  In this case, a signed medical certificate will be required as proof.  Doc Fitness offers extensive on-line and remote coaching and programming options so that services can be accessed whatever the location.

AGREEMENT

I understand that by completing payment and taking up membership at Doc Fitness I am entering a contract and agreeing to the terms and conditions outlined above.

Please double check you agree to the terms & conditions above before continuing.